Privacy Policy

This privacy policy will explain how 324 Digital uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

324 Digital collects the following data:

• Personal identification information (name, email address, phone number, etc.)
• Payment information (credit card details, PayPal details, etc.)
• Company information (name, address, industry, etc.)
• Interactions with us (website activity)

How do we collect your data?

You directly provide 324 Digital with most of the data we collect. We collect data and process data when you:

• Register online for a call
• Submit our contact form
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
• Use or view our website via your browser’s cookies
• Interact with our social media pages
• Sign up for an event
• Pay for our services using online payment software

324 Digital may also receive your data indirectly from integrated third parties such as Google Analytics and Meta.

How will we use your data?

324 Digital collects your data so that we can email or send an SMS to:

• Process your payments and manage your account
• Send an event reminder if you’ve registered for an event
• Send an appointment reminder if you’ve scheduled an appointment with our team
• Send you special offers on other products and services we think you might like

When 324 Digital processes your payments, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

324 Digital securely stores your data online with password protection and encryption where applicable.

Unless requested otherwise, 324 Digital will keep your personal, company, and payment information for statistical and auditing purposes.

Marketing

324 Digital would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date by clicking unsubscribe at the bottom of emails.

You have the right at any time to stop 324 Digital from contacting you for marketing purposes or giving your data to our partner companies.

What are your data protection rights?

324 Digital would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access

You have the right to request 324 Digital for copies of your personal data. We may charge you a small fee for this service.

The right to rectification

You have the right to request that 324 Digital correct any information you believe is inaccurate. You also have the right to request 324 Digital to complete the information you believe is incomplete.

The right to erasure

You have the right to request that 324 Digital erase your personal data, under certain conditions.

The right to restrict processing

You have the right to request that 324 Digital restrict the processing of your personal data, under certain conditions.

The right to object to processing

You have the right to object to 324 Digital’s processing of your personal data, under certain conditions.

The right to data portability

You have the right to request that 324 Digital transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

info@324digital.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org

How do we use cookies?

324 Digital uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• Advertising our products and/or services to you

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functional – 324 Digital uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – 324 Digital uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. 324 Digital sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The 324 Digital website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

324 Digital keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1 May 2025.

How to contact us

If you have any questions about 324 Digital’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@324digital.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that 324 Digital has not addressed your concern in a satisfactory manner, you may contact the Privacy Commissioner’s Office.